Terms of Service
Trackstone Group LLC
Effective Date: 04/27/2026

By accessing or using our website or services, you agree to the following terms and conditions.

1. Services

Trackstone Group LLC provides operational support and administrative services, including dispatch coordination, workforce management, quality assurance, training, and consulting for transportation and service-based businesses.

Trackstone Group LLC does not operate as a motor carrier and does not transport freight. We provide coordination and support services only. Any transportation services are performed by third-party carriers or logistics providers.

2. Service Relationship

Services provided by Trackstone Group LLC may be governed by separate agreements between Trackstone and its clients or partners. These agreements define the specific scope, responsibilities, and payment terms applicable to each engagement.

3. SMS Communications

3.1 Consent
By providing your phone number through our website, onboarding process, or direct communication, you consent to receive SMS messages from Trackstone Group LLC.

3.2 Types of Messages
You may receive SMS messages related to:

• Dispatch coordination and load updates

• Scheduling and operational communication

• Status requests and check calls

• Documentation requests (e.g., BOL, POD)

• Follow-up communication regarding services or prior inquiries

• Business-related outreach, only where consent has been provided

3.3 Message Frequency
Message frequency may vary depending on operational activity and your interaction with our services.

3.4 Fees
Message and data rates may apply depending on your mobile carrier and plan.

3.5 Opt-Out
You may opt out of SMS communications at any time by replying STOP to any message.
For assistance, reply HELP or contact us at management@trackstoneops.com.

For more information on how we handle your data, please refer to our Privacy Policy.

4. Use of Website

You agree to use our website for lawful purposes only. You must not use the site in any way that could harm, disrupt, or interfere with our services or systems.

5. Quotes and Operational Information

Any information provided regarding loads, schedules, or operational coordination is based on the information available at the time and may be subject to change.

6. Payments

Payment terms, where applicable, will be defined in separate agreements between Trackstone Group LLC and its clients.

7. Limitation of Liability

Trackstone Group LLC provides coordination and support services. We are not responsible for delays, damages, losses, or issues arising from third-party carriers, service providers, or external factors.

8. Changes to Terms

We reserve the right to update these Terms of Service at any time. Updates will be posted on this page with a revised effective date.

9. Contact

If you have any questions regarding these Terms of Service, please contact us at:

Trackstone Group LLC
2 S Biscayne Boulevard Suite 3200 - 6707, Miami, Florida, 33131, United States
Email: management@tracks