Privacy policy | Trackstone

Trackstone Group LLC provides operational support and administrative services, including dispatch coordination, workforce management, quality assurance, training, and consulting for transportation and service-based businesses.

This Privacy Policy explains how we collect, use, and protect your information.

Information We Collect

We may collect the following information:

Name, phone number, and email address
Business or mailing address
Information submitted through forms, onboarding, or direct communication
Communication preferences, including SMS consent

We may also collect limited technical data such as IP address, browser type, and general website usage for analytics and security purposes.

How We Use Information

We use your information to:

Provide operational support and dispatch coordination services
Communicate regarding loads, scheduling, and service-related updates
Respond to inquiries and provide support
Improve our services and internal processes
Conduct outreach only where appropriate consent has been obtained

Information Sharing

Trackstone Group LLC does not sell personal information.

We may share information only with:

Service providers who assist in delivering our services
Legal or regulatory authorities when required by law

We do not share phone numbers or SMS consent data with third parties or affiliates for marketing purposes.

SMS Communications

By providing your phone number, you consent to receive SMS messages from Trackstone Group LLC related to operational support and service communication.

These messages may include:

Dispatch coordination and load updates
Scheduling and operational communication
Status requests and check calls
Documentation requests (e.g., BOL, POD)
Follow-up communication regarding services or prior inquiries

We use SMS primarily for operational communication. Promotional or outreach messages are only sent to individuals who have provided prior consent.

Message frequency may vary depending on operational activity. Message and data rates may apply.

You may opt out at any time by replying STOP to any message. For assistance, reply HELP or contact us at management@trackstoneops.com.

Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect your information. However, no method of transmission over the internet or electronic storage is completely secure.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at management@trackstoneops.com.

Cookies and Website Data

We may use cookies and similar technologies to improve website performance, analyze usage, and enhance user experience. You can control cookie settings through your browser.

Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Contact

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

Trackstone Group LLC
2 S Biscayne Boulevard Suite 3200 - 6707, Miami, Florida, 33131, United States
Email: management@trackstoneops.com
Phone: [Your Number]

Contact